Skip to content

We help you create AI Driven
Customer & Employee Experience

Gravity CX empowers market leaders with AI tailored solutions that reduces cost, enhance engagement and operational efficiency.
Transform

Enhancing Customer Experience
with Custom Solutions

At Gravity CX, we specialise in tailoring Zendesk solutions to meet your unique business needs. Our collaborative approach ensures that we enhance your customer experience effectively.

customer employee smiling flying cloud

Zendesk Implementation

We assist in setting up and optimising your Zendesk instance, tailoring your configuration to your business processes, with workflow perfectly aligned with your operational requirements

support optimise plant scifi

AI Agents

Leverage AI agent to automate background task, or directly handle customer enquiry. Reducing cost, increasing efficiency and unlocking the power of AI across business functions. From Proof of Concept to Production.

support staff smile office deask

Hire a Zendesk Expert

With ZaaS™, we act as an extension of your IT and customer support teams, providing continuous Zendesk management, optimisation, and support

Supporting Industry Leaders

Trusted by industry leaders

Elevate Your Customer Experience with Tailored Zendesk Solutions from Gravity CX

Partnering with Gravity CX means receiving personalised support that aligns with your unique business needs.

Our expert advice ensures you maximise the potential of Zendesk, enhancing your customer interactions and satisfaction.

a middle aged man smiling with an orange t-shirt on a blue bean bag in an orange background on his laptop

Transform Your Customer Experience Today

Unlock the potential of exceptional customer service.

Blog

Latest Insights on CX

Explore our expert tips & resources

slide 4 to 5 of 4
From the blog

Recent Blog Posts

Show your most recent blog posts on any website page

"Gravity CX was instrumental in our successful transition to Zendesk. Their team provided invaluable support and expertise as we implemented Zendesk across multiple departments."

Sophie avatar
Sophie Carpenter

Head of Customer Care, mycar.