Empowering Professional Services

enhancing
Transforming Customer Support in Professional Services
Supporting Industry Leaders









Empower
Transforming Employee Experience in Professional Services

SOLUTION
Empowering Professional Services with Innovative Solutions
At Gravity CX, we specialise in enhancing customer support and employee experiences for professional services. Our tailored solutions are designed to meet the unique challenges of industries such as accounting, legal, and media.
Streamlined Customer Support Omnichannel
Utilise Omnichannel capabilities to provide seamless customer interactions across multiple channels, phone, chat and email.
AI Agents for Enhanced Customer Engagement
Leverage AI Agents to automate responses and improve service efficiency.
Customised Workflows to Optimise Operations
Create tailored workflows that enhance productivity and streamline processes.
Highly recommend
"Gravity CX made our migration and setup process seamless. Their team was professional, knowledgeable, and went above and beyond to ensure everything was perfectly tailored to our needs. We’re thrilled with the results and highly recommend their services!"
Caroline LeeAdministration Officer, Australian Learning Group
Incredible to work with
"Gravity CX made our Zendesk implementation smooth and efficient. In just two weeks, we were fully operational, better supporting employees and customers. Their incredible team adapted seamlessly to our unique needs, delivering outstanding value quickly. Their ongoing support ensures we continue to operate at our best."
Stacey YoungOperation Manager, NGS Structural Engineering
Smooth onboarding process
"Working with Gravity CX to implement Zendesk was a pleasure. Their expertise and hands-on approach made onboarding smooth for My Weight Loss Clinic. The support and training were outstanding, and the team was always responsive and professional. I highly recommend them for their exceptional service."
Sean EdwardsMember Service Manager, My Weight Loss Clinic
Exceptional expertise
"Gravity provided outstanding support in setting up our Zendesk reporting, exceeding our expectations.The team showcased exceptional expertise and dedication, tailoring the solution to our needs. He maintained clear communication throughout, keeping us informed and addressing any questions promptly."
Dorota BacalSustainability & Innovation lead ANZ, Arkance
Transform Your Professional Services Today
Contact us for a consultation and discover tailored solutions for your professional services operations.