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Never Miss a Broken Zendesk Configuration Again.

Transform your Zendesk instance with continuous monitoring and automated health checks that identify configuration issues before they impact your customer support operations.
Start a healthcheck

Supporting Industry Leaders

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zendesk healthcheck

Are you experiencing these common Zendesk challenges?

  • Discovering broken triggers only after they've affected customers
  • Spending hours manually auditing your Zendesk configuration
  • Missing critical setup issues that impact support efficiency
  • Paying thousands for one-time health checks that quickly become outdated
  • Struggling to maintain best practices across your instance

The cost of a misconfigured Zendesk instance goes beyond just frustrated agents - it directly impacts your customer experience and support efficiency.

Start a healthcheck
zendesk healthcheck

Imagine Your Zendesk Instance:

  • Automatically monitored 24/7 for configuration issues
  • Instantly alerted when something needs attention
  • Continuously optimized using industry best practices

From Manual Audits to Automated Excellence:

  • Replace $2,000+ consultant reviews with continuous automated monitoring
  • Fix issues before they impact your customers
  • Maintain optimal Zendesk performance year-round
Start a healthcheck
Automated Healthcheck Full screen
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Comprehensive Health Monitoring

  • Real-time configuration analysis
  • Automated issue detection
  • Best practice recommendations
  • Direct links to fix identified problems
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Smart Alerting

  • Email notifications for critical issues
  • Customizable monitoring frequency
  • Detailed issue descriptions and solutions
  • Priority-based issue categorization
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Professional Reporting

  • Downloadable CSV reports
  • Historical tracking
  • Trend analysis (coming soon)

Pricing

Free

  • Limited system configuration audit 
  • Best practice compliance check
  • Unlimited use
  • $249 one-off full report unlock option

Start a Healthcheck

Premium - $99 per months

  • Everything in Free, plus:
  • Complete system configuration audit
  • 24/7 automated health monitoring
  • Real-time alert notifications
  • Export Report as CSV
  • Security vulnerability scanning
  • Priority email support

Start a Healthcheck

Frequently Asked Questions

How does the health check work?

Our app uses Zendesk's API to safely analyze your instance configuration, comparing it against best practices and identifying potential issues.

Will it affect my Zendesk performance?

No, our app runs in the background and uses minimal API calls to ensure zero impact on your Zendesk performance.

Is it secure?

Yes, we use secure API tokens and follow Zendesk's security best practices.

How often are checks performed?

You can schedule checks daily, weekly, or monthly based on your needs with Premium plans.

What if I need help?

Our support team is available to help, and we provide comprehensive documentation for all features.

Do you provide a more advanced Health check?

Yes, Gravity CX offer a more advanced Strategic health check, you can learn more about it here: https://gravity.cx/zendesk-health-check

Ensure your operation runs smoothly and efficiently with our automated Zendesk health check

Start a healthcheck

"This theme lets our marketers maintain our website without a developer."

A photo of Shaun Benson, Marketing Manager, Agriflora
Marie Benson

Marketing Manager, Agriflora Inc.