We take security seriously, read what data is being collected for our health check.
We are only collecting technical configuration information and use it for the health check.
Your ticket communication and customer data is safe, we do not collect any of this data.
Our app uses Zendesk's API to safely analyze your instance configuration, comparing it against best practices and identifying potential issues.
No, our app runs in the background and uses minimal API calls to ensure zero impact on your Zendesk performance.
Yes, we use secure API tokens and follow Zendesk's security best practices.
You can schedule checks daily, weekly, or monthly based on your needs with Premium plans.
Our support team is available to help, and we provide comprehensive documentation for all features.
Yes, Gravity CX offer a more advanced Strategic health check, you can learn more about it here: https://gravity.cx/zendesk-health-check
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