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INDUSTRIES

E-commerce
We turn your support queue into a revenue channel reducing cart abandonment and converting service moments into repeat purchases.
Financial Services
We build compliant, audit-ready support operations that hold up under regulatory scrutiny without sacrificing the customer experience.
SaaS
We help SaaS teams scale support without scaling headcount automating tier-1 resolution so your team focuses on complex, high-value issues.

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ZENDESK SERVICES

Implementation
The 6-Week Zendesk Launch for Growing Support Teams
Rescue
A Sprint for a Zendesk You’ve Outgrown
Scale
The Managed Service for 20-100 Agent Support Teams
Zendesk Licensing (new)
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Zendesk Migration
Let’s help you migrate from your system into Zendesk

CORE EXPERTISE

Customer Experience
Smarter support, happier customers.
Employee Experience
Better tools, more engaged teams.
Agentic Workforce
AI capabilities that work while you sleep.
Voice AI
Deploy Voice AI Capability to help customer over the phone 24/7

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INSIGHTS

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CX Trends 2026
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EVENTS

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ZENDESK APP

Auto Healthcheck
Make sure Zendesk work, always.
Bulk User Edit
Edit your Zendesk customer in bulk.
Faqify
Generate entire help cetner based on historical customer interactions
Zendesk Agent Chat
Real-time chat directly into the ticket sidebar

Approval Workflows

How to Implement Approval Workflows in Zendesk (Native vs Extensions)

Implementing approval workflows in Zendesk is straightforward, but success depends on understanding capabilities before considering…
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Approval Workflows, SweetHawk, Zendesk
Native Zendesk vs SweetHawk: Which Approval Workflow Tool Is Right for You?

Zendesk comes with a reliable built-in Approval Requests feature. For straightforward, single-level approvals, this is…
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Approval Workflows, SweetHawk, Zendesk

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